Arena's FAQs
Everything you need to know to make your visit hassle-free and enjoyable for everyone.
FAQs – Everything You Need to Know for a Seamless Experience
At Arena, we’re all about fun, excitement, and hassle-free entertainment. Whether you’re planning a casual visit, a birthday party, or a group event, we know that having the right information upfront makes everything easier. Our FAQs page is here to answer all your questions—so you can spend less time searching and more time enjoying.
From opening hours to booking details and party packages to age requirements and food options and all the things in between, we’ve got you covered. Our goal is to make your experience smooth, stress-free, and packed with fun from start to finish.
Still have questions? Get in touch—we’re always happy to help!
General Questions
Do I need to book before coming?
– At Inflatable World we allow walk-ins, just make sure you come in on the hour.
– For bowling we recommend making a booking and paying online, as it gets busy and we can’t guarantee you a spot.
– With arcades, golf and car simulators walk-ins are available.
How does the arcade work?
– We have Arena arcade cards which you top up with credit. Each arcade game ranges from $1-$3 and you can choose how much you would like to add. We do reuse cards so take it home with you and top it up again next time you come in!!
– We also offer half an hour cards which give you access to all arcade games, other than claw machines or the ability to use your tickets to win prizes – this is a great option if you aren’t fussed on winning any prizes.
Do you provide bowling shoes?
No, so bring closed toe shoes if you are coming in to bowl.
Do you supply golf clubs?
Yes! But you can also bring your own in.
Do you do private functions?
Inflatable World
Do the inflatables run on session times?
Do I need to accompany my kids on the Inflatables?
– Kids ages 0-4 must have a supervising adult on the inflatables with them.
– 5-8 years should have a spectator close by and in sight.
– Kids aged 9-16 should be checked up on regularly.
Do we need to wear socks on the inflatables?
Is there an age limit for the inflatable world?
Do I need to buy a ticket if I'm a spectator for my child?
Parties
Can I bring in my own food for my party?
No, we don’t allow outside food to be brought in, other than drinks, birthday cake and some sweet treats. All other party food can be bought from our onsite at Fuel Cafe.
Do you guys supply party decorations?
No, so feel free to bring in your own! We recommend you also bring plates, cups, cutlery and table cloth. Please also make sure to bring a lighter for your birthday candles.
Can I change my party package?
Yes, if the package you booked no longer suits please email contactus@arenaentertainment.co.nz for more options.
How do I book a party?
Click on this link: Kids Birthday Packages
Do I pre order party food?
Yes, orders need to be placed at least 2 days before your party, please email fuel@arenaentertainment.co.nz
Can I have more than 10 kids for my party?
Yes you can, each extra child will be $8 or $16 depending on age and if you would like an arcade card for the extra kids, that will be an extra $6 each. With the $35 and $45 packages it will be an extra package cost.
Inflatable World Hours
Normal Operating Hours:
School & Public Holidays:
*please call to confirm as times vary
Bowling, Arcades, Car & Golf Simulators
*subject to change on public holidays and for private bookings and corporate/group events